Shipping Policy

The manufacturers at ETLINES Marketplace ship to 65+ countries or territories.

The list includes: United States, Canada, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Bermuda, Brazil, Cayman Islands, Chile, China, Costa Rica, Cyprus, Denmark, Egypt, Fiji, Finland, France, France, Metropolitan, Germany, Greece, Greenland, Guam, Guatemala, Hong Kong, Hungary, Iceland, Ireland, Italy, Jamaica, Japan, Korea, Republic of, Kuwait, Luxembourg, Macau, Malawi, Mexico, Monaco, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Norfolk Island, Norway, Panama, Papua New Guinea, Peru, Philippines, Poland, Portugal, Puerto Rico, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Turkey, United Arab Emirates, United Kingdom, US Minor Outlying Islands, Venezuela, Virgin Islands (U.S.)

Shipping Carrier & Shipping Time:

The manufacturers at ETLINES Marketplace belong to different countries and hence use different shipping carriers. However, all the manufacturers are bound to:

a) Offer FREE shipping
b) Offer FREE tracking service

At the moment, the manufacturers are using following carriers to deliver their orders:

1) DHL
2) TNT
3) Itella Oyj
4) EMS
5) FEDEX
6) UPS

The standard delivery time is maximum 10 days excluding order handling time mentioned in the listing of each knife.

Shipping Procedure:

Shipping Confirmation Notification: You receive an email from ETLINES Marketplace Agent within 24 hours after the order handling time is over. The email contains information of shipping carrier and order tracking number.

Shipping in Multiple Packages: If your order is from different manufacturers it may be shipped in separate packages from separate locations according to the terms of delivery mentioned in listing of each knife. However, the shipping remains free for you.

Tracking Your Order: You can easily track your order according to the procedure given here.

You receive the order tracking information via email when the order is shipped. It contains the carrier name, tracking link and the tracking number.

Please choose the concerned link:

DHL Tracking Link

TNT Tracking Link

Itella Oyj Tracking Link

EMS Tracking Link

FEDEX Tracking Link

For any inquiry about your order, please don't hesitate to contact ETLINES Support Centre

Please Note:

  • Your order may be delayed for verification if your shipping address is different from your billing address
  • Items delivered through Itella Oyj first arrive to your local post office before they are delivered to your home. In case, delivery attempts fail for some reasons e.g. you cannot be reached, you may contact your local post office as soon as you are free. In case of much delay, order may be returned to us and you may have to pay shipping charges for re-shipping.